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Category: Legal information Legal information
Published: 12 November 2020 12 November 2020

At Tiktaalik Dev we are aware that you are trusting in us when using our website or products, and that this means we must live up to the expectation of protecting the information we collect from you.

In this Privacy Policy we hope to clearly explain what information we collect, why we do that and how you can update, manage, and delete it. By visiting our website or using our products or services in any manner, you acknowledge that you accept the practices and policies outlined in this document, and you hereby consent to our collection, use, and sharing of your information according to the following stipulations.

Effective since the 12th of November of 2020

At tiktaalik Dev we build software and websites, hence the information we collect is intended to help us in providing you with products and services.

If you have any questions about this Privacy Policy, you can contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. 

What does this Privacy Policy applies to?

This Privacy Policy applies to all of the services and products offered by Tiktaalik Dev and covers our treatment of personally identifiable information that we collect when you use our website and/or purchase products from us. This Privacy Policy doesn’t apply to services that have separate privacy policies that do not incorporate this one.

On the other hand, this policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. Especifically, it does not apply to:

  • The information practices of other companies and organisations that advertise our services and/or products
  • Services offered by other companies or individuals, including products or sites that may be linked to from our services. 

Changes to this policy

We may change this privacy policy from time to time. However, we will not reduce your rights under this privacy policy without your explicit consent. We will always indicate the date when the last changes were published and we will offer access to archived versions for your review. If changes are significant, we’ll provide a more prominent notice (including, for certain services, an email notification of any changes to this privacy policy).

Information that Tiktaalik Dev collects

We want you to understand the types of information we collect as you use our website and/or purchase our products or services.

Esentially, we collect information that helps us to provide a better service to you, and for billing purposes. We also collect information if it's required for tax or legal purposes and we treat it as personal information, hence worthy of keeping it safe.

In particular, we collect two diffrent kinds of information from you at different stages of our interaction with you: when browsing our website and when you become a client.

On one hand, when you browse our website we collect anonymous information that doesn't track back to you in a personal manner, but instead simply allows us to do some analytics on the traffic our website receives so that we might understand what contents are relevant to users. This information might include:

  • Your browser and device type
  • Operating system
  • Broad geographical location (based on your IP address)
  • Date, time and referrer URL of your request.

This kind of information is mostly sourced from what your web browser provides to us or to Google Analytics through the use of cookies and server logs. In this context, cookies are text identifiers that Google Analytics sends to your web browser to allow it to recognise your browser so that it can then tell us how (and when) are pages in our Website being visited. You may be able to change your browser's preferences to prevent or limit your acceptance of cookies, though this might limit your use of some website features. Please be aware that this privacy policy doesn't specifically cover the use of cookies by third parties (such as Google Analytics), therefore you should read their policies instead. 

On the other hand, when you create a client account, you provide us with personal information that includes your name, email and a password. You can also choose to add a phone number or an address to your account. Based on this data, we may contact you by email or other means. For instance, we may send you promotional offers or communicate with you about your use of the website.

We do not knowingly collect or solicit personal information from anyone under the age of 14 or knowingly allow such persons to register for our services or products. Hence, if you are under 14, please do not attempt to register or send ANY information about yourself to us.

In the event that we learn that we have collected personal information from a child under age 14 without verifiable parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 14, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Why we collect data

We use data to for the purposes of:

Providing our products and/or services

We use your information to deliver our services, such as allowing you to download one of our products or to provide content that is more relevant to you as a client or visitor of our website. We also might ask information to allow us to answer your queries in our helpdesk service.

Measuring the performance of our website

We use some data for Google Analytics to understand how our website is used. For example, we analyse data about your visits to our site to do things like optimise product design.

Communicate with you

We use information like your email address, to directly interact with you. For example, we may send you a notification about upcoming changes or improvements to our services. And if you contact us, we’ll keep a record of your request as we help solve any problems you might encounter.

Managing, reviewing, and updating your information

Of course, upon your request we will be glad to update any personal information that you may deem necessary. Furthermore, if that's what you want, we will also delete any personal information as long as current legislation doesn't prevent us from doing so. For instance, this could happen to fulfill our tax obligations of record keeping.

Ways to review & update your information

Should you require that we provide a copy of your personal information, or to modify anything, or even delete it, please send us a request to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will reply as soon as possible.

When we share your information

We do not share your personal information with companies, organisations or individuals outside of our company except in the following cases:

With your consent

We’ll share personal information to other parties when we have your consent. For example, if as part of future service or product we might give you the option to share contents then we’ll ask for your explicit consent to share any sensitive personal information.

For legal reasons

We will share personal information to other parties if we deem necessary to access, use, preserve or disclose information to:

  • Meet any applicable law, regulation, legal process or enforceable governmental request
  • Detect, prevent or otherwise address fraud, security or technical issues
  • Protect against harm to the rights, property or safety of our company, our staff, our users or the public as required or permitted by law
  • We may share non-personally identifiable information with our partners – such as publishers, advertisers or developers. We also allow specific partners (e.g. Google Analytics) to collect information from your browser or device for measurement purposes using their own cookies or similar technologies.

Business transfers

Eventually, we may someday choose to buy or sell assets, and in these types of transactions is usual that customers' information is a business asset as well, hence it is also transferred to the new owners. However, if we are involved in a merger, acquisition or sale of assets, we’ll continue to ensure the confidentiality of your personal information and notify all affected users before their personal information is transferred or becomes subject to a different privacy policy.

Protection of our busines and other parties

We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to:

  • Comply with the law or a court order
  • Enforce or apply our Terms and Conditions and other agreements
  • Protect the rights, property, or safety of our company, our employees, our users, or others. This includes exchanging information with other companies and organizations for purposes of fraud protection and reduction of credit risk.

Keeping your information secure

If we ever detect something that we think you should know about, we’ll notify you as soon as possible.

Also, we implement measures that favour your privacy and security, such as encryption to keep your data private while in transit and protecting your account with a password. However, you must prevent unauthorized access to your account by selecting a hard-to-guess password and protecting it appropriately. Also, you can help to protect your account by limiting access to your computer or device, and by signing off after you accessed your account.

We specifically restrict access to customers' personal information to only our employees, contractors and agents who need that information in order to process it. Anyone with this level of access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Retaining your information

We retain data that we collect for different periods of time depending on what it is and how we use it. For instance, you can delete some data whenever you want to. Meanwhile, other data is deleted or anonymised automatically after a set period of time, such as data in server logs. And we also retain some data for longer periods of time when it is necessary for legitimate business or legal purposes, such as security, prevention of fraud and abuse, or for keeping financial records.

When you delete data, we make sure that your data is safely and completely removed from our servers or retained only in anonymised form. We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.

Compliance & cooperation with regulators

We might revisit this privacy policy in the future to make sure that we process your information in ways that comply with newer regulations.

Data transfers

We may maintain servers that are in geographical locations that may not be on the country where you live. Also, data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy.